AImazing is a fast developing start-up company in Singapore. We specialise in Retail Tech that are currently in establishment overseas (Malaysia, Philippines). AImazing provides O2O Marketing Tool & Business Analytics tool for retailers through our solutions, helping them to go digital.
We’re looking for someone who is willing to learn, spontaneous to join the company and is not afraid to explore new challenges.
www.aimazing.co
We were an award recipient during MAS Fintech Awards 2016, and was also part of CNA Startup Season 4.
MAS Fintech Awards 2016: http://www.mas.gov.sg/News-and-Publications/Media-Releases/2016/Ten-FinTech-companies-recognised-for-innovative-solutions-at-inaugural-FinTech-Awards.aspx
CNA Startup Season 4: https://www.channelnewsasia.com/news/startup/season4
Straits Times: http://www.straitstimes.com/business/companies-markets/5-questions-with-aimazing
TVBS (Taiwan): https://www.youtube.com/watch?v=dFKzgRHcXVc
Account Manager Intern (July'21 onwards)
Responsibilities:
Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).
Handling customers’ inquiries promptly through various channels.
Clarifying customers’ inquiries to understand their needs/issues and provide a solution.
Ensuring customer satisfaction.
Managing a good record of customer interactions, comments, and complaints from clients/customers.
Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.
Other ad-hoc or project-based customer experience-related tasks as required.
Requirements:
A lateral thinker and creative problem solver with strong attention to details
Well organized, patient, and customer-oriented.
Demonstrate negotiation skills.
No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!
What we offer:
• Steep learning curve
• A vibrant and international team
• Open working culture (Your opinions are all valued!)
• Responsibility from day one in a fast-growing and global company
Related Job Searches:
- Company:
AImazing Pte. Ltd. - Designation:
Account Manager Intern - Profession:
Accounting / Auditing / Taxation - Industry:
Computer and IT - Location:
Queenstown