The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who voted us number 7 on the Great Place to Work® - World’s Best Workplaces 2020 list. We make the future work for everyone.
The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch + Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and General Assembly.
About the role
We have an exciting opportunity for a HR Project Specialist to join our team. Reporting to your Account Manager, this role is a fantastic prospect for someone who loves the thrill of executing fast paced projects.
The key objectives of this role will will include and is not limited to:
1. Supporting HR operations on the ground
2. Managing your own day schedule to ensure that you will be able to complete the designated task
Job Description
Client Management
- Full spectrum of Account Management Human Resource Solutions (e.g. Employment Act Regulations, Market Situation, Salary Benchmark etc) to Client
- Ensure excellent client satisfaction (e.g. Onsite audits, mystery shopping programme)
Operations Management
- Monitor and ensure delivery of services to scope
- Manage out-of-scope requests and situations
- Rostering & buffer management based on part-timers’ availability
- On-site presence (scheduled / unscheduled) as and when appropriate
- Facilitate instant and accurate exchange and transfer of information with clients and associates
- Identify improvement and enhancement of work processes, policies and plan
- Create and maintain systematic documentation and records in compliance with company policies and legislative requirements
Requirements
- Min Degree/Diploma in any field of studies
- Good customer service and communication skills
- Ability to work in a fast pace environment and strong organizational skills
- Well versed in excel
- Good attitude and willing to learn
- Good to have 1-2 years of work experience
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